Cancellation Policy

Courses run subject to minimum and maximum numbers of pre-paid enrolments.

Please choose your course date carefully. If at any time you cancel your enrolment, there are NO refunds given once your payment has been received by First Aid Tailor Made.

No refund is available if you are unable (for any reason) to attend the course in which you have enrolled. In that event, any such monies paid to First Aid Tailor Made will be forfeited to First Aid Tailor Made. You are welcome to enrol in a course which has been advertised to be held in the future, however the amount of the enrolment fee (which is advertised as the current fee for that future course) will be required to be paid in full, and in advance, in order to attend. All fees are subject to price rise. This means that the amount payable to enrol in a future course may be an increase on the amount that you paid to enrol in a previous course.

If one or more of the following three situations occurs, you will be notified and offered a choice of either a full refund or a credit towards another First Aid Tailor Made course [conducted within six (6) months of the planned course date] -

• a course fails to reach its minimum enrolment limit (as determined by First Aid Tailor Made)
• a course has already reached its maximum enrolment limit (as determined by First Aid Tailor Made) at the time of your payment
• a course is postponed or cancelled by First Aid Tailor Made.

With reference to the abovementioned three situations only, your enrolment fee will not be subject to any price rise that may occur during that time.

A person will not be admitted to a course (or the premises of the course venue) unless the following has been fulfilled –

• the full amount of the enrolment fee has been paid, in advance, to First Aid Tailor Made
• said amount has been paid via a payment method accepted (and listed on the Payment page of this website) by First Aid Tailor Made
• said amount has been received by First Aid Tailor Made prior to the date of the course (as determined by First Aid Tailor Made on the Payment page of this website)
• any proof of identification (eg. driver's licence, Medicare card, TAFE card, or similar) is produced to First Aid Tailor Made at the commencement of the course
• any theory component pre-requisite (eg. first aid workbook) has been fully completed prior to the date of the course and provided to First Aid Tailor Made for marking at the commencement of the course.

If you have any questions about the Cancellation Policy, please contact First Aid Tailor Made prior to making your enrolment payment.